Shipping method
All orders regularly completed and paid will be processed within a maximum of two working days. All shipments depart from Olympus Napoli (Naples – Italy), only on working days, from Monday to Friday, from 9.00 to 17.30. Orders placed on Saturday and Sunday will be managed and processed on the following Monday.
Shipping costs
Shipping throughout Italy costs € 7, except for promotions, where applicable, indicated on the site and which provide free delivery.
All purchases are shipped by SDA courier. The delivery of the products is made to the address requested by the Customer. We do not ship to any post office boxes. All merchandise shipped from olympusnapoli.it is carefully packed. Together with the goods, olympusnapoli.it will include the invoice in the package , indicating in detail the prices and discounts applied, even in the case of sales.
Track your shipment online
olympusnapoli.it offers its customers a traceable shipping service at any time, thanks to the service made available by SDA . The Customer will receive an e-mail confirming the shipment of the goods with the code (tracking number) provided by SDA , which will allow him to check the progress of his shipment at any time.
Delivery times
Delivery times are conditioned by the destination areas of the products. ITALY (DDP): delivery is tentatively scheduled within a maximum of three days from shipment.
Terms of delivery
Once the goods have been delivered, it is up to the Customer to carefully inspect the package before signing the delivery document. If the package is tampered with or not intact, the Customer can sign the delivery document with reserve or refuse the delivery. Any anomalies must be promptly reported to the local SDA Office and to olympusnapoli.it , by sending an e-mail to our customer service. If the Customer refuses the delivery of the goods, any shipping costs necessary for the return of the package to olympusnapoli.it will be deducted from the refund due to the Customer. If for any reason the shipment is not delivered to the address provided by the customer at the time of registration, the package will be returned to olympusnapoli at the expense of the customer. In this case it will be olympusnapoli.it to deduct this amount from any refund due to the Customer.